The domain names www.unlocklife.today and www.unlocklife.ai, including all services available through our website, mobile applications, messaging platforms, voice calls, and online or offline events (hereinafter collectively referred to as the "Site", "Website", "App", or "Services"), are registered in the name of UnlockLife Sciences & Technologies Private Limited, a company incorporated under the Companies Act (formerly known as GoodPals Technologies Pvt Ltd) (hereinafter referred to as the "Company", "we", "us", or "our").
Your use of the Website, App, and Services is governed by the following terms and conditions ("Terms of Use" or "Terms"). By mere use of the Services—whether by accessing the Website, downloading the App, communicating with our Artificial Intelligence (AI), communicating with our human personnel, or attending our events—you expressly warrant that you have read, understood, and agreed to be legally bound by these Terms. If you do not agree, you must immediately cease use of the Services.
Incorporation by Reference: The Company's Privacy Policy and Accessibility Policy are hereby incorporated by reference into these Terms. By agreeing to these Terms, you expressly acknowledge and agree to be bound by the provisions, liability limitations, and data practices detailed in the Privacy Policy and Accessibility Policy.
By accessing the Services, you warrant and represent to the Company that you are legally entitled to do so and to make use of information made available via the Services. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872, including but not limited to minors and undischarged insolvents, are not eligible to use the Services. You may use this Site and create an account only if your age is over 18 years. The Company reserves the right to terminate your membership and refuse to provide you with access to the Services if the Company discovers that you are under the age of 18 years.
Unless otherwise specified, the materials and Services are directed solely at those who access them from within India. The Company makes no representation that any products or services referred to are appropriate for use, or available, outside India. Those who choose to access this Site from outside India are responsible for compliance with local laws to the extent local laws are applicable.
It is the user's responsibility to keep the details of the account and password confidential, and you agree to accept responsibility for all activities that occur under your account or password. The Company shall not be liable to any person for any loss or damage which may arise as a result of any failure by the user to protect the account details or the password. In case of any suspected breach, please contact us immediately. If the Company has reason to believe that there is likely to be a breach of security or misuse of the Site, we may require you to change your password or we may suspend your account without any liability to the Company.
Any and all information provided or mentioned on the App, Website, during voice calls, or through chats with our human personnel or Artificial Intelligence (AI) is purely for informational purposes and should not be constituted as medical advice, diagnosis, psychiatric support, or treatment. The Company and its AI are life-navigators and companions; they are not healthcare providers. Any wellness routines provided (including but not limited to breathing exercises, memory games, or tracking metrics) are for general well-being. Furthermore, the Services are NOT an emergency helpline or crisis response mechanism. In the event of a medical emergency, mental health crisis, or physical danger, the user must immediately contact appropriate local emergency services or family members.
Our Services rely on rapidly evolving Artificial Intelligence ("AI") technology. The AI is continuously learning and may generate inaccurate, incomplete, or contextually incorrect information. The user must independently verify and recheck all information provided by the AI (including but not limited to medical, financial, legal, factual, or general knowledge). The Company disclaims all liability for any errors, inaccuracies, or hallucinations generated by the AI. The user assumes full responsibility for any decisions made based on interactions with the AI.
Free Trial and Subscriptions: We may offer a free trial period. Upon the conclusion of any trial and the processing of a subscription payment, the user acknowledges that no physical goods are being shipped.
No Refunds: All subscription payments are final and strictly non-refundable once processed.
Discretionary Exceptions: In the event of extreme circumstances (including but not limited to the user's death or a severe incapacitating health condition), the Company may, at its sole and absolute discretion, consider a partial refund upon review. The Company's decision regarding any cancellation or refund in such matters is final and binding. The customer agrees not to dispute the decision made by the Company.
In case we receive a cancellation notice, and the order has not been shipped by us, we shall cancel the order and refund the entire amount. The orders that have already been shipped out by us will not be cancelled.
Under certain circumstances, it might not be possible for us to accept an order, and we may be compelled to cancel the same. We reserve the right to refuse or cancel any order for any reason at our sole discretion. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also ask for additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after UnlockLife receives the payment, the amount shall be refunded back to the source from which the money was received. The customer agrees not to dispute the decision made by us and accept our decision regarding the cancellation.
If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Please be aware that certain individuals might approach you by falsely presenting themselves as our employees, affiliates, agents, or representatives. Under this false pretense, they might try to acquire money or other valuables from you or to gain access to your personal information by offering you a gift or any other sales or business opportunities by claiming that they are contacting you on our behalf. The contacting individual or organization may, for example, invite you to click on a link they provide or ask to make a purchase for receiving gifts or forward messages with fraudulent links to your groups or friends. Such fraudulent offers and claims are usually received via email, the internet, text message, phone, etc. These claims and offers are fraudulent and invalid, and you are strongly advised to exercise great caution and disregard such offers and invitations. Please exercise caution when encountering messages that request you to click on links or divulge personal information.
Criminal and/or civil liabilities may arise from such actions and we intend to cooperate with competent law enforcement authorities and to ask them to take appropriate action whenever such phenomena occur. Accordingly, we would ask you to immediately get in touch with us via email at hello@UnlockLife.today upon receiving a suspicious offer or invitation and additionally notify the police or other competent authority.
Please note that under no circumstances shall UnlockLife Sciences & Technologies Pvt Ltd (formerly known as GoodPals Technologies Pvt Ltd) and/or its affiliates and subsidiaries be held liable or responsible for any claims, losses, damages, expenses, or other inconvenience resulting from or in any way connected to the actions of these imposters.
Use of this website shall in all respects be governed by the laws of the state of Gujarat, India, regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the courts located in India country, Gujarat, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.